Veterans
Acupuncture Coverage for Veterans
Acupuncture for Veterans in Augusta, North Augusta, Aiken, and the entire CSRA is fully covered by Veterans Affairs Community Care providers for eligible veterans and certain family members through the Department of Veterans Affairs Community Care Network.
Hartford B. Campbell, Jr., L.Ac. is a credentialed and approved VA Community Care Network (CCN) Provider.
He operates his clinic, Acupuncture with Hartford, out of the Aiken-Augusta Holistic Health Clinic in North Augusta, SC, serving the entire CSRA area (including Augusta, North Augusta, and Aiken).
Because he is already an approved provider in the network, requesting him is straightforward.
How to request Hartford B. Campbell, Jr.:
Schedule a VA appointment
1
Book a visit with your VA Primary Care Provider (PCP) or your existing VA care team.
Establish medical necessity
2
Tell your VA doctor you want to use acupuncture for your care (commonly approved for chronic pain, PTSD, anxiety, or sleep disturbances). Since the VA actively covers acupuncture through Community Care if a local VA facility cannot provide it timely, your eligibility should be easy to establish.
Provide Hartford’s specific details
3
Formally request Hartford B. Campbell, Jr. by name. Give your VA health team his exact practice info:
Provider Name: Hartford B. Campbell, Jr., L.Ac.
Clinic: Acupuncture with Hartford / Aiken-Augusta Holistic Health
Address: 308 West Ave, North Augusta, SC 29841
Phone: 404-510-6362
Track the authorization
4
Your request will route to the VA Community Care department. If you are associated with the Charlie Norwood VA Medical Center in Augusta, you can follow up with their Referral Coordination Team at 706-733-0188 to ensure they route the paperwork directly to his practice.
Wait to book
5
Once Acupuncture with Hartford receives the official authorization number and approval documents from Optum/VA, they will contact you to schedule your initial evaluation.
Know the eligibility rules
6
Veterans must be enrolled in VA health care and receive prior authorization from their VA health care team before seeing a community provider (except for specific emergencies or urgent care).
Follow up
7
To follow up on your acupuncture referral with the Charlie Norwood VA Medical Center, you can contact their dedicated VA Augusta Community Care Department directly.
Contact Information:
Direct Phone Extension: (706) 733-0188, ext. 33666
Alternative Care Coordination Line: (706) 733-0188, ext. 27959
Dedicated Email Support: VHAAUGCommunityCare_CustomerService@va.gov
When to Call:
It is recommended to wait 2 to 3 business days after sending your secure message before calling. This gives your primary care team enough time to review the message and submit the formal electronic consult over to the Community Care department. When you call, let them know you are checking on a submitted community care consult for acupuncture and want to ensure it is assigned to Hartford B. Campbell, Jr.
If you run into any communication delays or bureaucratic roadblocks with the department, contact Hartford to let him know. He can provide the direct contact info for the VA Augusta Patient Advocate team to help push the paperwork through.